Support
How can we help?
Obala support runs through the secure customer portal. Logging a ticket and tracking its progress requires a registered, approved organisation — that keeps every request tied to the right company and visible only to the right people.
Existing customer
Sign in to the portal
Log new tickets, add attachments, reply to the team and track every ticket your organisation has open — all in one place.
Sign inNew customer
Register your organisation
Create your organisation account. Once our team approves it, your users can raise and follow up on support tickets in the portal.
Register your organisationApproval keeps support private and accountable to your organisation. If you are unsure whether your company is already registered, ask your Obala administrator or start a registration — we will match it to any existing organisation.